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I thought I might have a bit of a brainstorming session about what processes we actually need to put in place.
Where to begin? A good place is the beginning, I guess. Which for most people is when they join a company or organisation. We need to have processes in place to ensure that new joiners [...]

I ordered a couple of Russ Ackoff’s books after I wrote the post on Systems Management the other week. One of them has arrived,  ’Idealized Design’, which I am finding very interesting (although as you can see, I am a little schizophrenic about the ‘z’ in the word idealised)!
In essence, Idealised design asks companies to [...]