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Software as a Service (SaaS) is different from traditional perpetual license models because the license to use the software is never transferred in perpetuity, but only for a set period of time.
So far so lease-like.
But SaaS is different from software lease models because the software itself is hosted by the supplier, with users accessing it [...]

So as promised, here are my top tricks for effective management of support, maintenance and subscriptions. They are in no particular order!
Storage
Support, maintenance and subscriptions are all types of contracts. You should scan them in for your own reference and as a back-up, and send the originals for storage by the legal department in their [...]

Are you going to be surprised when I tell you that Support, Maintenance and Subscription arrangements have a lifecycle too? I didn’t think so!
New Agreements
Most of these agreements are entered into as an adjunct to the purchase of a piece of hardware or software, although subscription licenses are the actual license, but paid [...]

I hope everyone had a good Christmas and New Year! Mine was… interesting… to say the least, as I was visiting my brother’s in-laws in the South of Italy. Highlights of the stay included helping with the slaughtering of two pigs and processing the meat for salami and hams! Very cultural to say the least, [...]