Comments for practical-itam.co.uk

Comment on Windows 7 – Continued by RANDALL

RANDALL — Mon, 06 Sep 2010 08:14:04 +0000

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ALBERT — Sun, 05 Sep 2010 11:52:57 +0000

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Comment on Mobile device management – the basics by Kylie

Kylie — Sat, 08 May 2010 13:42:10 +0000

Hi Graham,

Thanks for the comment. Have you any experience using such tools? I’d be interested to hear your thoughts in more detail.

Kylie

Comment on Mobile device management – the basics by Graham Higginson

Graham Higginson — Wed, 05 May 2010 22:51:03 +0000

I don’t think the management of applications on the smartphone is going to be quite the “nightmare” you suggest. Properly installed mobile device management software will help organisations to keep control, upgrade software and manage applications on their employee’s devices.

Comment on Recommended Exception Reports by ITAM Industry News Round-Up | The ITAM Review

ITAM Industry News Round-Up | The ITAM Review — Tue, 23 Mar 2010 17:43:51 +0000

[...] ARTICLE: Practical ITAM – Recommended ITAM Exception Reports [...]

Comment on Software Deployment by Kylie

Kylie — Tue, 08 Dec 2009 22:33:50 +0000

Yes, deployment and licensing are generally handled separately – which is one reason why so many organisations end up non-compliant. Linking the two is the big SAM challenge, but many of the data management techniques I discussed in my earlier posts really help. I’m planning to expand a bit more in later posts.

Glad you like the picture, it’s one of my favourites. It was taken years ago when we had Christmas up in Yorkshire. We went driving through the Pennines looking for snow and I caught the guys sky-lined at sunset – it’s one of those shots where you just have to be in exactly the right place at the right time.

Comment on Software Deployment by Martin Thompson

Martin Thompson — Wed, 02 Dec 2009 07:43:41 +0000

Hi Kylie,

I look forward to further articles on this subject. In my experience deployment and licensing are handled by two different departments and it is usually the case of one chasing the other.

Nice picture!

Comment on Leveraging Discovery Tools by Kylie

Kylie — Wed, 09 Sep 2009 18:31:57 +0000

Hi Matt, Thanks

You’re absolutely spot on – discovery tools can be full of surprises – pleasant and unpleasant. But I would also comment that they need to be managed and monitored in the same way that we should manage and monitor any tool to ensure it’s working properly. They need a lot of tlc, and I would also recommend doing regular reconciliations between the data your tool sends back and your purchasing information in order to identify any discrepancies that might indicate a process isn’t working as well as it could be.

Comment on Leveraging Discovery Tools by Matt Fisher

Matt Fisher — Tue, 08 Sep 2009 15:35:47 +0000

Kylie – another great article, thanks. One thing that sprang to mind as I read it is another often over-looked benefit of good discovery tools – and that’s to find out about things you didn’t already know about!

A good Discovery tool has the ability to find new assets as they are added to (or even perhaps moved around, or removed from) the network – ensuring that even if IT didn’t know in advance the assets were being deployed, they are kept up-to-date with the current view of the network.

Even organizations that do invest in Discovery tools often have an outdated view of the network, partly because they aren’t able to audit with sufficient frequency (some tools can be real bandwidth hogs) or because the tool they are using doesn’t have the ability to autonomously detect new hardware and software being added to the network.

So rather than just accpeting the ‘bundled’ Discovery tool that might come with your SAM or ITAM solution, it’s sometimes worth looking for something that will give you piece of mind that you really do have 100% visibility of the network.

Comment on Summer time… by Matt Fisher

Matt Fisher — Wed, 05 Aug 2009 16:44:23 +0000

Not sure if you fancy mixing work with pleasure(!), but I’ll be speaking at a series of SAM seminars in Australia and New Zealand in August (details here: http://www.frontrange.com.au/DontGetCaughtShort). You’d be very welcome (as would any other SAM and ITAM professionals in the region) to join us if it’s convenient!