practical-itam.co.uk

I’ve just spotted a really good article about building the business case for ITAM on the ITAM Review website. It’s actually an interview with Jenny Schuchert of IAITAM.
It really struck a chord as in real life I’m in the process of building just such a business case for ITAM. I recognised many of the ‘gotchas’ [...]

I found this article in The Economist quite thought provoking, and it made me want to read one of Russ Ackoff’s books. The idea that system improvement is much more than just a process of breaking a system into parts and working to  improve each individual step resonated with me because of a conversation I had yesterday. [...]

The Economist this week has a rather inspiring special report on mobile telephony in the developing world.  It’s incredible to think how mobile phones have changed our lives in the west, but that is nothing compared to what it has been doing in poorer companies. The potential for mobile money and mobile broadband is incredible.
Hooray [...]

OK, OK, this post is not about leverage… whatever!
I wanted to quickly recommend a blog I’ve discovered by the IT Skeptic. He covers all things ITIL, but has some particularly insightful posts about the concept of CMDB.
As you may recall from an earlier post, I consider the databases that we update and maintain as IT Asset Managers to [...]