Managing Subscription Licenses, Support and Maintenance

I hope everyone had a good Christmas and New Year! Mine was… interesting… to say the least, as I was visiting my brother’s in-laws in the South of Italy. Highlights of the stay included helping with the slaughtering of two pigs and processing the meat for salami and hams! Very cultural to say the least, [...]

Holiday update

I thought I would post a quick “Hi” to say I haven’t forgotten you all.
It’s strange being back in Australia (where I grew up) for the first time in five years. It’s quite a bittersweet experience – there is a lot I miss, but I find it difficult to deal with the painful social and [...]

Summer time…

Well, it’s summer time, and this year I’m being ‘continental’ and winding down for the month of August!
To be precise, I am heading back to Australia for the first time in five years! I’ll be catching up with family and generally relaxing in the balmy, tropical Darwin dry season.
I hope everyone else (in the northern [...]

Books of Record – a real world example

So to finish off the topic of books of record, I thought it would be interesting to provide a real world example of how we leverage an existing book of record, as well as explore some of the issues we encountered while we set up the system.
Employee data from SAP
My company uses SAP as its [...]

Welcome to Practical ITAM

Introduction to this blog